Privacy Policy

Last Updated: February 27, 2025

At Keta Foundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out a contact form
  • Sign up for our newsletter
  • Submit a provider listing
  • Post reviews or comments
  • Participate in surveys or promotions

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Password
  • Location information
  • Demographic information

Provider Information

For healthcare providers who register on our platform, we may collect additional information such as:

  • Professional credentials and licenses
  • Practice information
  • Services offered
  • Business contact information
  • Professional biography

Automatically Collected Information

When you access our Service, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data (pages visited, time spent, clicks)
  • Referral source
  • Location information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Service
  • Processing and completing transactions
  • Sending administrative information, such as updates, security alerts, and support messages
  • Responding to your comments, questions, and requests
  • Connecting patients with appropriate healthcare providers
  • Personalizing your experience and delivering content relevant to your interests
  • Monitoring and analyzing trends, usage, and activities in connection with our Service
  • Detecting, preventing, and addressing technical issues, fraud, or illegal activities
  • Sending marketing communications, if you have opted in to receive them
  • Complying with legal obligations

3. Sharing Your Information

We may share your information in the following situations:

With Your Consent

We may share your information when you have given us permission to do so. For example, if you request to be connected with a specific provider, we will share your contact information with that provider.

With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

With Other Users

When you share personal information or otherwise interact in public areas of the Service, such information may be viewed by all users and may be publicly distributed. If you interact with other users of our Service, those users may see your name, profile photo, and descriptions of your activity.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights

Account Information

You can review and change your personal information by logging into your account and visiting your account profile page. You may also send us an email to request access to, correct, or delete any personal information that you have provided to us.

Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. However, you will continue to receive service-related emails.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Service.

Do Not Track

We do not currently respond to "Do Not Track" signals or other mechanisms that might enable consumers to opt out of tracking on our website.

6. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Keta Foundation
Email: privacy@ketafoundation.org
Phone: (213) 562-8438